Thursday, September 26, 2013

How To Turn On The Touch-Screen Feature On Windows 7 And Vista

The advent of touch screen technology has led to the widespread usage of touch screen based computer monitors. No matter how much knowledge you acquire about computers or about Windows, the procedure to turn on a touch screen based computer might not be apparent at first sight. The following Windows support guidelines will help you in turning on a touch-screen PC running on Windows 7 or Windows Vista.

Windows 7
  • Connect your monitor to a power source, for example, a wall source or battery.
  • Press the power button to switch on the computer. If you see the boot screen and the desktop, your computer has been switched ON successfully. Otherwise, proceed to the next step. 
  • Press the power button on your CPU; this will boot the system into the Windows 7 operating system.
  • Go to the Start menu by clicking on the Start button in the taskbar. Enter the term Touch in the Search bar. A list of programs having the term ‘touch’ in their name comes up. Among these, find and double click on the program labeled Pen and Touch.
  • Check the box labeled Use your finger as an input device. This will enable the touch screen.
  • You may also check the box labeled Enable multi-touch gestures and inking. This enables you to use multi touch gestures.
  • Click Apply. Click OK in the remaining windows.
Windows Vista
  • Press the power button on your CPU; this will boot the Windows Vista operating system.
  • Go to the Start menu by clicking on the Start button in the taskbar. Click on the icon labeled Control Panel.
  • Set the view of your control panel window to classic by selecting the Classic View option on the sidebar.
  • Select the Programs and Features icon from the list. The window that opens contains a list of the programs and features installed on your computer.
  • Click the Turn Windows Features On or Off button on the left hand side of this window. This opens the Windows features window. It contains a multi colored shield next to it.
  • Check the box next to the option labeled Tablet PC Optional Components. Click OK.
  • This activates the touch screen feature in Windows Vista. Restart your computer when prompted to finish the setup.
You may try the advanced settings for the touch screen feature in Windows. You may also set up multiple displays in the Pen and Touch configuration window. If needed, contact the Windows Support Center for more assistance.

Tuesday, September 24, 2013

Fixing The “Scanpst.exe Not Found” Error In Outlook

Microsoft Outlook is a program that is found in the Office suite of programs released by Microsoft. It is better known as an email client although it contains an advanced calendar, contacts manager, a web browser to browse the web, note taking facilities, task manager and some other utilities. Damaged Outlook files cause irritation to the user, as the user may not be able to view or manage files and emails. However, you can easily fix the damaged files by running a special program in the Outlook known by the name Scanpst.exe.
Sometimes when you double click on the icon to launch the Outlook application, you receive an error message saying “cannot start Outlook” and the program also requests you to use the Scanpst.exe program. But when you try to run the Scanpst.exe program, you receive another error message labeled “Scanpst.exe not found”. This is a real problem and if you get this error, then it means that you would no longer be able to use the Outlook program and all your personal data may be lost due to corruption.

What Causes This Error
  • One of the main causes of this error is the corruption of the system registry. When the system registry becomes corrupt, damaged or has some invalid entries, the system will not be able to load the Scanpst.exe file.
  • Another important fact that can lead to this error is the improper installation of the Outlook program.
  • Another cause that we should not forget is virus attacks. If the system is attacked by a virus, then some Outlook files may be deleted leading to this error.
How To Solve This Error
  • You can solve the registry errors easily by removing the invalid entries from the registry for Scanpst.exe. 
  • For fixing the second and third causes mentioned above, it would require reinstalling your Outlook program, but this means that all your saved data will be lost.
  • If you prefer to fix the “cannot start Outlook” error by keeping your personal data intact, then it is better to make use of the Scanpst.exe program. This software will help you in fixing almost all errors in the Outlook program without the risk of losing your personal data. The software is a good choice for fixing PST file errors present in the Outlook.
If you follow the simple troubleshooting steps described above, you will be able to fix the errors in the Outlook application easily.

Thursday, September 19, 2013

Top 10 Tips For Troubleshooting Microsoft Office Outlook

Microsoft Outlook is a personal information manager used by many people across the globe. There are so many issues that pop up in Outlook that may trouble you; here are the major ones among them.

Outlook support: Stay away from Outlook issues
  1. Archive - To the rarest cases, PST files might build up so large into an archive to cause trouble to Microsoft Outlook. In such a case, Scan PST is surely going to help you.
  2. Scan PST - PST files building up over time would culminate Outlook processes without any doubt.
  3. Delete/repair profile- Try to uninstall and reinstall Outlook, when you start experiencing Outlook errors. In case of connecting with Exchange server or IMAP account, delete and repair the profile, which is surely going to help you.
  4. Disable all add-ons - A lot of add-ons on your system can cause you a lot of troubles with Microsoft Outlook functioning.
  5. Rename OST - A plenty of Outlook issues could be solved by renaming the current OST files; this is actually taking advantage of the locally cached data file. You would be able to give Outlook a brand new look upon next start-up by rebuilding the .ost file. 
  6. Safe mode - As you already know, safe mode is a great option to perform troubleshooting. 
  7. Adjust calendar permissions - If you get an invitation from someone in Outlook to use his or her calendar, without editing features for their appointments, change their permissions as desired. To do this, open Calendar in Microsoft Outlook and you need to right click on the calendar that is shared. Go to Properties option, after which you need to click on the Permissions tab. 
  8. Migrate PSTs from the server - It would be better if you can move files as an archive to C drive of a local machine to improve performance. 
  9. Run with resetnav- If you run the command outlook.exe /resetnavpane, all the Outlook navigation pane customizations will be reset. The Outlook navigation pane consists of the left pane that holds folder hierarchy and the app buttons. 
  10. Disable virus scan- There are many antivirus tools that have Outlook connector, which is designed to scan emails as soon as they arrive in your system. Outlook delays could have happened due to functioning of such programs in your computer.
Hope the Outlook support instructions on troubleshooting problems with Microsoft Outlook helped you in the right way.

Wednesday, September 18, 2013

Fix Problems Related To Outlook Reminder

Microsoft Outlook is a popular email client developed by Microsoft that facilitates easy email management. Outlook is not just an email program but has many other features built into it. One of the cool features incorporated in Outlook is the Reminder option. With the help of this feature, users can create reminders for a particular date, event or time.
Occasionally problems can occur with the Outlook Reminder feature. It can be in the form of delayed reminders, or users may not receive the reminders at all. This article will help you fix the problems associated with Outlook reminders. Most of the Outlook problems related to reminders are due to the corruption of program files. Another reason for the occurrence of this problem could be improper installation of the Outlook application.

Instructions to fix Outlook Reminder problems
These instructions are applicable only for 2003 and 2007 versions of Outlook.

  • Launch the Outlook program on your computer and select the option Tools from the menu. Click on the Options button and further click on the option Other. Select the Advanced Options followed by Reminder Options.
  • Under the Reminder Options locate Display the Reminder check box. Check the box in order to select the option.
  • After you have enabled this option, you may move on to troubleshooting the corrupted files. In order to perform this operation, you need to close the Outlook application. If you are a Windows XP user, select the Start button, followed by the Run option. Enter Outlook/clean reminders in the dialogue box and then click on the OK tab. All Vista and Windows 7 users are supposed to enter the same instruction after clicking on the Start button. This will automatically load the Outlook program. Check if the reminder option is functioning properly or not.
  • If the problems still exist, select Start button followed by the Run option. Enter outlook/resetfolders into the dialogue box and then select the OK tab. Vista and Windows 7 users have to enter the same instruction after clicking on the Start button. This will again load Outlook on your screen with all the corrupted files fixed or replaced.

You can follow the above instructions to fix issues with Outlook Reminder. If you still face any Outlook problems, contact the Outlook Support team and get your problem fixed.

Thursday, September 12, 2013

Steps To Enable Remote Access Connection In Windows 7

Windows 7 Remote Assistance can be termed as a service provided by Microsoft, which allows the user to control a remote Windows computer over the Internet without directly touching it. Nowadays, it is considered as the best solution to resolve the technical issues in a system as it only needs an internet connection over which the technician, or a more experienced user, can remotely access the system and solve the issue. The main advantage is that the technicians can open multiple remote sessions at the same time i.e. one for each computer. At anytime, the user can also drop the connection if he/she is not satisfied with the service.
You can follow these simple steps to enable the remote access connection.
  • Click the Start key. Go to Control Panel and now you will see a set of options to choose from. Select System & Security followed by System. Now, click Remote Settings.
  • Once you click the Remote Settings key, make sure that the Remote tab of the System Properties dialog box is being shown on the screen. You can also contact the Windows support number anytime to clarify your doubts.
  • Now, select the Allow Remote Assistance Connections to This Computer check box and click OK. This would close the System Properties dialog box.
  • Now, open the Windows help and support by calling the Windows support number. Click the Ask button and select the Windows Remote Assistance link. This would open a window, wherein you can select the Invite Someone You Trust to Help You link.
  • Now, a page would appear where you can choose your e-mail to invite a person to help you out, and would give you two options. Select the Send This Invitation as a File link to create a file that you can easily attach to an email message. Now, click the Use E-mail to Send an Invitation link to send the invite as an e-mail in email programs such as Outlook.
  • The most important thing that you have to remember is that unless you add your password in the email, the recipient would not be able to know it. Hence, it is up to you to provide the password or not.
  • Now, make a note of the password that appears in the Windows Remote Assistance Window. The password should be at least six characters long.
  • When an incoming connection is made, you can use the tools in the Remote Access Window to control the session. You can also find the tools to adjust the settings, chat, send a file, cancel or stop sharing.
  • Once, the session is completed, click the Close button to close the Windows Remote Access window.
Hence, you can follow these instructions to allow the remote access of your system to a technician or an experienced user. However, you can also confirm the completion of the session by entering a password, and making sure that the remote access connection has been disabled.

Wednesday, September 11, 2013

Disabling Internet Explorer Support

Internet Explorer, Microsoft’s default browser, happens to be one of the most widely used web browsers available these days. The browser is known for its advanced features and functions that assure an enhanced browsing experience to its users. If you are using a version 6 of the Internet Explorer browser, then you need to know that the support functions for the browser running on Microsoft’s Windows XP operating system are found in the Internet Options menu that is listed in the upper menu bar of the browser window.
Now, in case you would like to limit the access of a user, you can easily disable this menu by using the Windows Registry. In order to do this, you need to use the typical keys found in the registry. If you are unable to find the necessary keys, you need to add them separately.
According to our Internet Explorer support team, you can do this very easily and takes only a few minutes. Given below are some simple instructions that will help you in doing this.
  • The first set of action is to navigate to the Windows “Start” menu seen on the left hand side of your desktop screen and click the option “Run.” On to the field that appears, key in “regedit” and thereafter click the “Ok” button. This will make way to the Windows Registry Editor.
  • Now you need to click the sign “+” that is seen next to “HKEY_CURRENT_USER.” This will open up the respective folders. Continue doing this action for “Software,” “Policies,” “Microsoft” and then "Internet Explorer.” If you are not able to locate any folder after this set of action, then right click on “Microsoft” and pick “Key.” There, enter “Internet Explorer,” thereafter hit the “Enter” button. 
  • If the “Restrictions” key is available, highlight it. Also, highlight the option that is labeled as “New.” Next click the option for “DWORD” and on to the “New Value” box that appears, enter “NoBrowserOption.” Thereafter click the “OK” button to save the modifications that you have made. 
  • Next, right click on the “NoBrowserOption” and click the option “Properties.” Move the mouse cursor towards the text box “Value Data” and enter a “1.” For the changes to take effect, click the “OK” button.
  • Last step is to select the option “File” from the drop down menu that is available and click the “Exit” button. Finally restart your machine to make these changes to take effect on the Windows Registry.
Well, that is it! By now, you must have successfully disabled the Internet Explorer 6 support feature. If, in an unlikely situation, any issue still persists, please do get in touch with our Internet Explorer support team for further assistance on this issue.

Monday, September 9, 2013

Corrupt PST Files In Outlook

Corrupt PST files are a major concern for all Outlook users. If PST files get corrupt, emails and other items in Outlook cannot be accessed. This causes a huge headache for users, as it may not be possible to do the work properly. Not only emails but also calendars, journals, entries etc are safeguarded within the PST files. One of the main reasons why PST files are corrupted maybe due to the fact that the files maybe of size greater than 2 GB. Other instances by which PST files can get corrupted are by fluctuations in power, corruptions in the header, sudden shutdown of the system and so on. Often, when PST files are corrupted, error messages such as invalid XML file error etc can be witnessed. But there are certain ways in which you can fix PST files and get back to your work.

Steps Involved 
  • An inbox repair tool by the name of scanpst.exe can be used to fix your corrupt PST files. To gain access to the repair tool, click on the Start button. The Start menu will pop up. Next, choose the Search option 
  • In the field provided, enter scanpst.exe and click on Ok. From the search results, choose the scanpst.exe icon. Click on it and open it. 
  • Enter the filename of the corrupted file in the tool; the location of the PST file can be searched using the Browse option. 
  • Choose the file that you want to fix and click on the Start button. 
  • Now the corrupt PST file will be fixed. 
  • Now open Outlook and use the profile that contains the repaired PST files. 
  • From the list of options, click on the View option. A Folder list is present and you will have to click that. A Lost and found folder is present in the Folder list and you need to open that. 
  • The items that are present in the Lost and Found folder have to be moved to the new PST file in your profile. 
If the PST file cannot be opened after these changes, also you need to follow the below given steps.
  • Run any disk utility tool like Scandisk to ensure that all your hard drives are working properly and are error free. 
  • Now move the PST file to another location on the hard disk. 
  • Now into the new profile, add the PST file 
  • Now try to open Outlook and access the PST file 
Even after making all these changes, error messages like the invalid xml file error is encountered or your Outlook keeps on crashing, you will need to use any third party repair tools to solve your issues.

Saturday, September 7, 2013

Are You Troubled By Windows Vista Shutdown Issues?

If your computer is running on Windows Vista and you are facing shutdown issues, then you need to find the root cause of the problem before it corrupts your operating system. Your computer may take a long time to shut down completely or it may not shut down at all. Here in this article, we will discuss some potential Microsoft problems that can result in shutdown issues and how we can resolve them.
Troubleshooting Windows Vista Shutdown Issues

  • The first thing you can do is check whether all the hardware devices are working correctly. Having hardware with missing or incorrect drivers can result in Vista shutdown issues. Open the Device Manager and check the status of each and every device. If you happen to locate a device with missing or incorrect drivers then install the drivers of the device immediately. You must also check whether each device has latest drivers by visiting the device manufacturer's website.
  • Check your Windows Vista registry for any redundant entries and potential problems. If you have been using your computer for some time then it is likely to have several incorrect or redundant registry entries due to installation issues, virus and spyware attacks etc. Use a good registry cleaner to fix your registry. Make sure to create a system restore point and backup your registry before you make any changes in the registry so that you can restore your system in case something goes wrong.
  • You can also try changing the virtual memory settings to improve shutdown times. The virtual memory has a file that is used for swapping memory pages with the disk when they are not in use. The default setting of virtual memory is to clear this page file at shutdown. However this process can take some time and slow down the shutdown process. You can try disabling this option to see if it improves the shutdown time.
  • You can try disabling the Terminal Services from the list of local services to improve the shutdown time. Run services.msc to launch the list of services and look out for "Terminal Services" and disable it.
  • You can try running the clean boot troubleshooting to determine the problems associated with the shutdown process. The clean boot troubleshooting will do several checks to identify the actual problem associated with the shutdown process.

As you can see from the above steps, you need to try several things before you can identify and fix Windows Vista shutdown problems. Many Microsoft problems related to system shutdown can effectively be resolved if you employ the right kind of troubleshooting steps.