Microsoft Xbox 360 is one of the most popular gaming consoles in the market. Although it has had to face stiff competition from the likes of Sony, this product has managed to keep its popularity intact. The wireless headset for the Xbox 360 allows you to communicate verbally with other players over Xbox live. The headset has an earpiece that allows you to hear other players and a microphone so that you can speak to them in real time. The headset has an internal rechargeable battery and, like many electronics, is sensitive to environmental conditions. Troubleshooting the headset can be done without any special knowledge or tools. However, you would need some directions, which is provided by the support team.
The guidelines that you have to follow in order to resolve the Microsoft Xbox 360 wireless headset issues are given below. These guidelines have been provided by the excellent Microsoft chat support team and as such they are reliable.
Instructions to follow
- First of all, click on the Power button located on the headset to turn it off and on a few times. Between each press, wait a few seconds to see if the status light turns on. If the headset does not turn on, proceed to Step 2.
- Disconnect the headset from its charger if it is connected. Place the headset in a cool and dark area until the device is cool to the touch. Very warm temperatures can cause the headset to malfunction. If the device is in an extremely cold area, place it in a room-temperature area until the device does not feel cold to the touch.
- Reconnect the headset to the charger cable and allow it to charge for at least six hours or overnight. The lights on the microphone section should flash in sequence while charging.
- Wait until the lights on the microphone section begin flashing together at the same time before disconnecting the charger cable. Push down the Power button to turn on the headset.
These are the guidelines that you have to follow in order to resolve some technical issues with Microsoft Xbox 360 headset. These problems can be resolved quickly, with the help of these instructions provided by the Microsoft chat support and help team.